plangku

Trust Center

Security & privacy at Plangku

Plangku gives small Indonesian businesses a website of their own. This page explains where your data is stored, how we protect it, and which services help process it.

Last updated: 6 November 2026

At a glance

  • Data location

    Singapore & Jakarta

    Servers, database and files on Tencent Cloud in Southeast Asia.

  • Encryption in transit

    HTTPS everywhere

    plangku.com, every subdomain, and your own domain.

  • Sign-in

    Google only

    We never store passwords.

  • Visitor stats

    Cookieless

    Visitors’ IP addresses are never stored.

Security controls

22 controls in place

What’s in place in Plangku today.

Infrastructure security

  • Hosted on Tencent Cloud

    Application servers, database and file storage run in the Singapore and Jakarta regions.

  • HTTPS enforced

    Every HTTP request is redirected to HTTPS, customer domains included. Certificates are issued and renewed automatically.

  • App runs without root privileges

    The application container runs as an ordinary system user, not an administrator.

  • No customer files on app servers

    Uploaded photos live in separate object storage, never on the servers’ disks.

Account security

  • Google sign-in only

    Plangku never sees or stores your password. Your Google account’s protections, such as 2-step verification, still apply.

  • Session tokens stored as hashes

    The database keeps only a SHA-256 hash of each sign-in token, so database contents can’t be used to sign in as you.

  • Protected session cookies

    Cookies are HttpOnly, Secure and SameSite, and only sent to plangku.com. Customer websites never receive them.

  • Sessions expire

    A session that goes unused for 30 days ends, and you sign in again.

  • Access checked on every request

    The editor, data and settings always confirm the website is yours, or that you’re on its team with permission for that action, before reading or changing anything.

  • Team permissions, one by one

    Owners can invite people and choose exactly what each of them may do. An invitation can only be accepted with the Google account it was sent to. Only the owner can give a website away or delete it.

Product security

  • AI sections sanitized on the server

    HTML is limited to an allowlist of tags, CSS is scoped to its own section and all values are escaped. Public pages are sanitized again when rendered.

  • Photos re-encoded

    Every upload is decoded and saved again as WebP (max 8 MB, 2000 px). Original files are never served, and metadata such as GPS location is dropped.

  • Security headers

    MIME-sniffing protection, a strict referrer policy, and clickjacking protection for the dashboard and editor.

  • A careful website importer

    Website cloning only fetches public internet addresses (internal networks are blocked), follows robots.txt and identifies itself as PlangkuImporter.

  • Plangku adds no ads or trackers

    Published websites are HTML from our servers. Trackers such as Meta Pixel or Google Analytics load only when the website’s owner adds them, and can be set to wait for the visitor’s consent. Only their IDs are stored, never free-form code.

  • Forms protected from spam

    Every form asks visitors a small sum, refuses messages sent within 2 seconds or many times from one connection, and only accepts posts from the website itself.

Data & privacy

  • Minimal account data

    From Google we use only your name, email address and profile photo.

  • Cookieless visitor stats

    Visits are counted without cookies and without storing IP addresses. Visitor identifiers change daily, and stats are deleted after 13 months.

  • Drafts stay separate from your live site

    Changes go public only when you publish. Version history keeps earlier designs so you can restore them.

  • Form messages are for the website’s owner

    Messages sent through forms are kept in that website’s Inbox: only the owner and team members with the Inbox permission can read them, and emails go only to the addresses chosen there. Messages can be deleted at any time. Senders’ IP addresses are not stored.

  • Deleting a website deletes its data

    Deleting a website also removes its pages, its product/menu data, its form messages and every photo uploaded to it.

  • AI features are optional

    Text is sent to the AI provider only when you use AI sections or AI translation.

Subprocessors

Third-party services that process data to run Plangku.

ServicePurposeData processedLocation
Tencent CloudCloud infrastructure: servers, database, file storageAccount, website and stats dataSingapore, Indonesia (Jakarta)
GoogleSign in with GoogleName, email address, profile photoGlobal
AnthropicOnly when AI features are usedAI sections and AI translationRequests and website text you send to AI featuresUnited States
ROAS CopilotOnly if you connect itMarketing integration (optional)Business profile, visits, WhatsApp clicks and inquiries from connected websitesSee ROAS Copilot
  • Tencent Cloud · Singapore, Indonesia (Jakarta)

    Cloud infrastructure: servers, database, file storage

    Account, website and stats data

  • Google · Global

    Sign in with Google

    Name, email address, profile photo

  • Anthropic · United States

    AI sections and AI translation

    Requests and website text you send to AI features

    Only when AI features are used

  • ROAS Copilot · See ROAS Copilot

    Marketing integration (optional)

    Business profile, visits, WhatsApp clicks and inquiries from connected websites

    Only if you connect it

FAQ

Where is my data stored?

On Tencent Cloud, in the Singapore and Jakarta regions. That covers your account, website content, photos, form messages and visitor stats.

Does Plangku make my website need a cookie banner?

Plangku’s built-in stats use no cookies or browser storage on your visitors’ devices. If you add Meta Pixel, Google Analytics, Google Ads or TikTok Pixel on the Tracking page, those services do use cookies; turn on “Ask visitors first” to show a cookie notice and load them only after a visitor agrees. For other services (videos or maps, for example), check their policies.

What if I make a mistake on my website?

Open Version history in the editor. Plangku keeps a version every time you publish and regularly while you edit, and you can restore any of them.

How do I delete my website and its data?

Go to the website’s Settings and choose Delete website. Its pages, data and photos are deleted with it.